1st shift Mon thru Fri 7:30am to 4:30pm
Pay: $19 to $22 based on experience
This position requires the use of specific hardware and software. The Shipping and Receiving Coordinator will utilize computer and phone systems to accomplish their daily tasks. The S&R will use database, enterprise resource planning and warehouse management software’s. In addition, the S&R Coordinator will frequently use Microsoft Office, specifically Outlook, Word and Excel.
Bring Your Shipping and Receiving Skills to ResourceMFG!
“The friendly staff has always helped me and went above and beyond to see that my questions are answered in an orderly, timely manner. I really appreciate them.” ResourceMFG Associate, Terri
As a RMFG Shipping and Receiving Coordinator We Offer You:
- Competitive pay
- Weekly Pay (Direct Deposit or ATM Debit Card available)
- Access to health benefits and retirement plan
- A personal recruiter to help with job searches and assistance when at work!
- FREE ONLINE skills training
Job Responsibilities
- Always deliver a high customer service experience to internal and external customers
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Carry out all customer service activities such as generating paperwork for customer work orders, responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner
- Check to ensure that appropriate changes were made to resolve customers’ problems
- Manage and maintain all paperwork and record keeping related to orders, customer interactions or transactions, details of inquiries, complaints or comments, as well as actions taken
- Schedule shipments by calendar to ensure all loads can be shipped as planned
- Coordinate with Shipping and Receiving Coordinating, Warehouse Operators, Brokers and carrier agents to accomplish shipping
- Verify incoming and outgoing shipments
- Maintain and update procedure manual as necessary to reflect details and expectations for each account