Job Opening: Customer Service Rep

Hiring Now!
Customer Service Representative 
1st Shift

Experienced Customer Service Representative – Your Next Chapter Starts with ResourceMFG! 

Your search for ‘Customer Service representative jobs hiring near me ends here – ResourceMFG has the opportunity you’re looking for.  Come aboard as an Customer Service Rep and work in a secure, worker-friendly, fast-paced distribution  center. Anticipate competitive weekly pay, comprehensive benefits, and the recognition for your dedication. At ResourceMFG, we value your success, offering a personal recruiter and FREE online skills training to boost your professional growth.

What are you waiting for? Apply now and find out why 8 out of 10 associates say ResourceMFG is an employer of choice!

We Require Our Customers to Offer:

• Safe and clean work environment
• Employee focused workplace
• Safety programs and training

As a ResourceMFG Associate We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

Job Requirements

• 1+ years of customer service, sales, or related experience 
• Able to work 8, 10 or 12 hour shifts
• Able to twist, lift, carry, push, pull products and lift up to 50 lbs.
• Able to stand up, walk, bend for entire shift
• Excellent verbal and written communications skills
• Excellent math skills
• Experience working with technology 
• Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
• Very organized and able to follow complex work instructions (both written and verbal)

Job Responsibilities

• Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times
• Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up
• Build sustainable relationships and trust with customers through open and interactive communication
• Recognize opportunities to generate sales leads and new customer development
• Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets
• Entering and updating customer information into our Point of Sale software, as needed
• Accepting cash and taking credit/debit card payments

Required/Preferred Education:



Experience:
• 1+ years of customer service, sales, or related experience
• Prior experience in the distribution industry a plus