Jacksonville, Florida (Northside)

Now hiring a Customer Support Representative for a premier window and door manufacturing company in North Jacksonville! 

• Location: Northside
• $20 per hour
• Monday - Friday 7:30 am - 4:30 pm

Customer Service Job Duties:

• Collect data from Operations and Sales to prepare RFQ’s and quotes with accuracy in a timely manner.
• Call Customers as required for quote approvals, parts, statuses, freight charge approvals
• Creating, Scanning and filing all Sales orders.
• Answer customer inquiries about order status, cost proposals, account balances and all other general information.
• Provide daily updates on customer interaction to the management team
• Additional responsibilities may include assisting with shipping and receiving documentation, and accounts receivable collections.
• Additional duties may include:
• Work with management personnel to resolve any transportation issues or concerns.
• Complete required documentation for shipping materials.
• Verify items shipped and received against Customer Orders and Company Purchase Orders information.
• Perform tasks in accordance with, quality and regulatory requirements. Adhere to security and safety policies.
• Perform additional administrative duties as needed

KNOWLEDGE AND SKILLS NEEDED

• Must have strong computer skills.
• Ability to interface with management team, sales and operations.
• Ability to greet and communicate with Customers in a positive manner.
• Must possess very strong organizational skills and attention to detail
• Must be self-motivated and have the ability to work independently
• • Proficient with Word, Excel & PowerPoint
• • Ability to communicate at all levels internal and external to the company

Apply today!

Now hiring a Scheduling Coordinator for a premier customer window and door manufacturer on the Northside

• $20/hour
• Monday - Friday 8 am - 5 pm 
• Located in North Jacksonville 

Scheduling Coordinator Job Duties: 

• Dispatching technicians on their routes
• Scheduling customer onsite installations
• Excellent computer skill
• High multi-tasking ability 
• Must possess very strong organizational skills and attention to detail
• Must be self-motivated and have the ability to work independently

Prior experience required. 

Apply today!