Job Opening: Hiring now operations support clerk!
Description
This Operations Support role is essentially a combination of customer service, dispatch/operations coordination, tracking shipments, and problem resolution in a logistics or last-mile delivery environment.
Key Responsibilities
- Monitor delivery routes and stop activity in real time
- Audit delivery data for accuracy and report exceptions
- Answer inbound calls from delivery teams
- Communicate delays, delivery issues, and time-window concerns
- Track and update shipments in company systems
- Process delivery paperwork and documentation
- Resolve issues that may affect successful deliveries
- Assist in warehouse operations and move freight using a pallet jack when needed
Skills They’re Looking For
? Strong customer service experience
? Excellent phone, email, and text communication skills
? Ability to multitask in a fast-paced environment
? Attention to detail and organizational skills
? Problem-solving and conflict-resolution abilities
? Comfort using technology, web-based tools, and tracking systems
? Logistics, dispatch, call center, transportation, or operations experience would be a plus
Second shift position, competitive pay , office environment working in logistics.
6 months previous experience in related field