We are seeking a Quality & Customer Support Coordinator to support our Quality Manager and Account Executive. This role serves as the primary customer contact for quality and order-related issues while assisting with documentation, order support, and customer communication.

Responsibilities:

• Communicate with customers regarding quality concerns, damaged products, or order delays.
• Coordinate resolutions with Quality, Production, and Customer Service teams.
• Review inspection reports, certifications, and quality documentation.
• Track nonconformance reports and corrective actions.
• Assist with purchase orders, order updates, and customer inquiries.
• Maintain organized records and support ISO documentation.

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