Job Opening: Manufacturing Customer Service Rep

Position requires manufacturing customer service experience.

Manufacturing company in San Diego is looking for a strong customer service rep to join their growing team. 

• Monday-Friday 8am-5pm 
• Onsite/full time position
• $24/hr.
• Temp to hire

Responsibilities:

Enter and accurately process high volume of daily orders (75-150 daily) into our Enterprise Resource Planning (ERP) database system.

Identify any discrepancies or potential obstacles that could impact on-time delivery to effectively communicate with the customer for a timely resolution.

Consistently meet or exceed productivity and quality expectations to support legendary service targets and surpass customer satisfaction; appropriately escalate any roadblocks that could affect those goals.

Confidently navigate multiple system applications to deliver legendary service in every interaction throughout the order life cycle.

Provide exceptional service to customers over the phone and via email to place new orders and provide availability and delivery information.

2+ years manufacturing customer service experience required.