Wood Dale, Illinois

Client in Elk Grove is looking for Customer Service Agent !

8am-5:15pm 

$22 

Job Overview:

We are looking for a detail-oriented and organized Warehouse Office Clerk to join our team. You will be responsible for various administrative tasks in our warehouse, supporting our warehouse operations and ensuring efficient workflow.

Responsibilities:

· Data Entry & Filing:

o Accurately input data into computer systems, including inventory records, shipping orders, and invoices.

o Maintain and update warehouse documentation, including shipping logs, receiving reports, and other relevant records.

o File and organize documents according to established procedures.

· Order Processing & Shipping:

o Assist with order processing, including verifying customer orders, preparing shipping labels, and generating invoices.

o Process shipping requests and coordinate with carriers for pick-up and delivery.

o Track shipments and communicate with customers regarding order status.

· Inventory Management:

o Assist with inventory management tasks, including stock audits, cycle counts, and data entry.

o Prepare reports on inventory levels and discrepancies.

· Customer Service:

o Provide excellent customer service to internal and external stakeholders, including warehouse staff and customers.

o Address inquiries and resolve issues promptly and professionally.

· General Office Duties:

o Answer emails as needed.

o Maintain office supplies and equipment.

o Assist with other administrative tasks as needed.

o Follow the company policy and instructions from Supervisor/Manager.

Qualifications:

· High school diploma or equivalent.

· Proficient in Microsoft Office Suite, especially Excel and Word.

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Prior experience in a warehouse or office environment is preferred.

· Ability to work in Warehouse Work Environment – may be subject to noise, heat, cold, chemical smell, dust, and other similar conditions.

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