Carson, California

Key Responsibilities: • Serve as the main liaison between customers and internal departments (production, sales, shipping, and quality). • Accurately enter, process, and manage customer orders from start to finish. • Provide customers with product, pricing, and delivery information in a professional and timely manner. • Track and monitor orders, proactively communicating any delays, changes, or updates. • Resolve customer concerns and complaints promptly, escalating issues when necessary. • Maintain accurate records of customer interactions, transactions, and account information. • Support the production team by providing clear and accurate customer requirements. • Collaborate with sales and account management to ensure customer satisfaction and retention. • Assist in coordinating shipping, logistics, and documentation for on-time deliveries. • Participate in continuous improvement initiatives to enhance the customer experience.

Job Requirements:

?? Customer Service Coordinator

Location: [Insert Location] Employment Type: [Full-Time / Part-Time / Temporary] Industry: [Insert Industry, e.g., Manufacturing, Logistics, etc.]

Are you a detail-oriented communicator who thrives in a fast-paced environment? We’re seeking a Customer Service Coordinator to be the vital link between our customers and internal teams. If you’re passionate about delivering exceptional service and ensuring smooth operations from order to delivery, we’d love to hear from you!

?? Key Responsibilities:

• Serve as the primary liaison between customers and internal departments including production, sales, shipping, and quality.

• Accurately enter, process, and manage customer orders from initiation to completion.

• Provide timely and professional responses regarding product, pricing, and delivery inquiries.

• Monitor order status and proactively communicate any delays, changes, or updates.

• Address and resolve customer concerns and complaints, escalating when necessary.

• Maintain detailed records of customer interactions, transactions, and account data.

• Support production by clearly communicating customer requirements.

• Collaborate with sales and account management to ensure customer satisfaction and retention.

• Coordinate shipping, logistics, and documentation to ensure on-time deliveries.

• Contribute to continuous improvement efforts aimed at enhancing the customer experience.

?? Qualifications:

• [Insert required education, e.g., High school diploma or equivalent; Bachelor's degree preferred]

• [Insert experience level, e.g., 2+ years in customer service or order management]

• Strong communication and organizational skills

• Proficiency in [Insert relevant software, e.g., ERP systems, Microsoft Office]

• Ability to multitask and prioritize in a dynamic environment

ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Safety conscious and always looking for preventative safety measures Understands the Valence Surface Technologies Code of Conduct policy, leading by example Organizes assigned area to ensure ready access to and knowledge of all orders currently in process on a daily work basis Effectively communicates with customer service regarding work that is in the area or coming to the area for processing Maintains the shop in an orderly 5S and well-kept manner Operates within established safety, quality, and financial guidelines Keeps current on project and overall shop performance, understands and monitors department

Job Requirements:

? Essential Functions

To perform this job successfully, an individual must be able to carry out each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Demonstrates a strong commitment to safety and proactively identifies preventative safety measures

• Upholds the Valence Surface Technologies Code of Conduct, consistently leading by example

• Organizes assigned work area to ensure efficient access to and understanding of all current orders

• Communicates effectively with customer service regarding incoming and in-process work

• Maintains a clean, organized, and compliant shop environment following 5S principles

• Operates within established safety, quality, and financial guidelines

• Stays informed on project status and overall shop performance; monitors departmental metrics

?? Qualifications

• Prior experience in a manufacturing or shop floor environment preferred

• Strong communication and organizational skills

• Ability to work independently and as part of a team

• Familiarity with 5S methodology and safety protocols

Essential Functions Statement(s) • Must be able to mix and measure paint per specifications. Review work order and confirm mixed paint and part match, prior to painting in booth Clean parts as per specification Paint part according to specification and thickness Keep paint booth filters changed, booth FOD free and complete paperwork. Post paint inspection of parts for appearance and proper coverage. Able to paint effectively on different surfaces and metals Applies some advanced skills that allow employee to adapt and meet some complex or non-routine situations Observe safety regulations and wear protective masks and clothing during spray painting operations. Complete the paint daily checklist. Properly utilizes all PPE required under OSHA Guidelines. Maintains all paint equipment. Supervise/ lead experience is needed Other duties as assigned.

Job Requirements:

About the Role: We are seeking a skilled and experienced Industrial Painter to join our team in a lead capacity. This position requires hands-on expertise in paint mixing, application, and equipment maintenance, along with the ability to supervise and guide others in a fast-paced production environment.

Key Responsibilities:

• Mix and measure paint according to precise specifications

• Review work orders and ensure paint and part compatibility before booth application

• Clean and prepare parts as per guidelines

• Apply paint to parts with correct thickness and finish quality

• Perform post-paint inspections for coverage and appearance

• Maintain paint booth cleanliness, change filters, and eliminate foreign object debris (FOD)

• Paint effectively across various surfaces and metals

• Adapt to complex or non-routine painting tasks using advanced skills

• Follow all safety regulations and wear appropriate PPE during spray operations

• Complete daily paint checklists and required documentation

• Maintain and care for all painting equipment

• Lead and supervise team members as needed

• Perform other duties as assigned

Qualifications:

• Proven experience in industrial painting, preferably in a manufacturing or aerospace setting

• Strong knowledge of paint mixing, surface preparation, and spray techniques

• Familiarity with OSHA safety standards and PPE usage

• Ability to lead and supervise a team effectively

• Attention to detail and commitment to quality

• Excellent organizational and communication skills