Now Hiring Accounts Receivable (AR) Specialist in Irvine 

We are seeking a highly motivated Accounts Receivable (AR) Specialist with prior AR experience to join our team. The AR Specialist is responsible for accurately applying and reconciling customer payments, resolving unapplied or incorrect invoice transactions, and investigating payment discrepancies. This role partners closely with internal teams to resolve billing issues, communicates with customers regarding delinquencies or disputed amounts, prepares detailed AR and discrepancy reports, and supports month-end activities.

Key Responsibilities

Cash Application & Reconciliation

• Reconcile and apply daily Cash Receipts, including checks, wire transfers, and EFT payments.
• Balance receipts against supporting documentation.
• Apply payments to customer accounts and create deductions in SAP for customer-related adjustments.
• Post payments to Suspense AR when unmatched overpayments or unidentified cash is received.

Discrepancy Analysis & Resolution

• Investigate and resolve discrepancies such as overpayments, prepayments, duplicate payments, underpayments, and unpaid invoice amounts.
• Analyze unapplied or unposted invoices and investigate omissions related to return credits, debit memos, and credit memos.
• Identify root causes of issues such as invoicing errors, processing workflow gaps, or incorrect invoice issuance.

Cross-Functional Collaboration

• Work with internal teams—including Customer Service, Shipping, Brokers, and Regional Sales Managers—to research and correct invoice-related errors.
• Ensure accurate and timely revenue recognition through proper issue resolution.

Customer Communication

• Contact customers regarding delinquencies, short pays, or disputed amounts.
• Provide requested documentation and clarification to resolve outstanding issues.

Reporting & Documentation

• Download data from SAP to create Excel-based reports, including:
  • Discrepancy reports
  • Open Accounts Receivable aging
  • Suspense AR reports
  • Other AR performance documents
• Submit reports to Supervisor or management team as required.

Process Improvement

• Identify and recommend process enhancements to improve AR efficiency and reduce unapplied payments.
• Support continuous improvement efforts within the AR and billing workflow.

Other Duties

• Perform additional tasks as assigned by managers or supervisors.
• Assist with month-end close responsibilities as needed.