Job Opening: Customer Service Rep

New Exciting Job Opportunity in Amarillo TX!

Parts Representative

A Company That Works for You!

ResourceMFG, an established and well-respected leader in the Trailer Sales and Repair market, is searching for reliable individuals to join our team as Parts Representative.

Reliability and strong work ethic are qualities we look for in all of our associates. In return, you will earn competitive weekly pay and benefits, and a great company culture. Because when you work for ResourceMFG, you work for a company that treats you well and values your work, a company you can trust.

Schedule-

Monday – Friday (Some Saturdays)

7:30am- 5:30pm

Pay- $22-24/hr Depending upon experience

Parts Representative Job Duties:

• Proactively advise customer on questions about products, prices, availability and product features.

• Locate, obtain and or order part(s) for each sale on accordance with company procedure. • Services customer accounts. Investigates problems, quotes prices and delivery, etc.

• Handles warranty or defective parts for customer in accordance with company policy and procedures.

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

• Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.

• Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.

• Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.

• Keep front and rear counter areas clean and uncluttered.

• Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Parts Representative Job Requirements

• Must be able to lift to 50 lbs. to be able to pull and move heavy duty parts.
• Excellent communication skills must dress in professional appearance.
• Good computer, data entry, and Microsoft Word/ Excel skills.
• Excellent organizational and filing skills.
• Ability to work on multiple tasks with varying deadlines
• Must be able to work in various weather conditions
• Must be able to bend,twist,stooping, and reaching throughout day.