Job Opening: Customer Service Representative

Employbridge/ProLogistix is seeking a Customer Service Administrators for a family-owned foam manufacturer in Kent. The ideal candidate(s) will focus and provide excellent quality and service throughout the manufacturing process a safe, and collaborative work environment. 

Monday-Friday| 7am-3:30pm | $19/hr | Long-term opportunity
*Candidates will train for the first 2 weeks from 9am-3:00pm*

Key Responsibilities:
•    Maintain a positive and respectful work environment with co-workers, customers, vendors, and managers.
•    Communicate effectively via phone/email with internal and external points of contact. 
•    Responsible for monitoring customer satisfaction levels and internal KPI requirements 
•    Order/Purchase Order Entry, evaluating accurate pricing, documentation, and detailed record accounts.
•    Updating and maintaining records of all orders, payments, and received stock.
•    Authorizing payments and maintaining receipts, records, and inventories
•    Maintain accurate transaction records: Processing, printing, and posting EOB reports.
•    Organize files in chronological, alphabetical, and numerical order. 
•    Responsible for learning procedural, policy, and system enhancements and adapting to changes as they occur.
•    Responsible for quality assurance/audit of work duties
•    Additional duties as assigned.

Minimum Qualifications

• Must be able to work overtime.
• Must be proficient with computers
• Good communication skills
• Ability to follow procedures independently.
• Demonstrated experience and willingness to ensure a safe working environment for coworkers, self, and product.
• Ability to stand, lift, and walk for long periods of time.
• Comfortable with inbound/outbound calling

Why wait, APPLY NOW!

• We accept WALK-INS, Monday - Friday 9:00am - 3:00pm
• Weekly Pay
• Temp-to-hire opportunities
• Competitive benefit package
• Self -Schedule an interview online: www.prologistix.com

Prologistix is an equal opportunity employer and is committed to equal opportunity of all employees and applicant