Job Opening: Site Operations Supervisor

Urgently Hiring a Site Operations Supervisor!

ResourceMFG Internal Position

Looking for a job where you can make good money, get benefits, and move up? You’re in the right spot! Join the ResourceMFG Team.  

Schedule: Flexibility, required to work an 8-hour shift between 6am-5pm & commute to two different sites.

Pay: $21.00 an hour

Temp to Hire Position

Site Operations Supervisor Job Responsibilities:

• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work
• Audits onboarding requirements and confirms new hire start requirements are met
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions
• Participates in client forecasting meetings and remains informed and knowledgeable of client’s current and upcoming business needs
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency
• Handles worker’s comp claims and documents unemployment
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments
• Initiates and completes client relationship mapping as needed
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software)
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations
• Conducts employee performance reviews and assigns and ends associate assignments

Site Operations Supervisor Job Requirements

• Experience in a customer service role responsible for multi-level client communication 
• HR and data management experience 
• Demonstrable success managing a team or process 
• Familiarity with a heavy process-oriented environment 
• Able to lead, organize and build effective and diverse teams 
• Must have seasoned critical thinking and problem-solving skills
• Practical experience and comfort with using operational software, Microsoft Office products, and
  basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers

Soft Skills Necessary to be successful in this role:

• Self Motivated
• Ability to work with different personalities
• Calm demeanor
• Team Work
• Professional Attitude
• Intercultural Fluency