Job Opening: Experience Center Tour Guide
Description
- Schedule tour reservations via phone and online registration system
- Support public tours by driving an electric tram and narrating up to three to four tours daily, four to five days a week—some evenings and/or Saturdays with advanced notice
- Complete required safety training to drive and work in plant areas—renew training annually
- Aid in the loading and unloading tour guests
- Prepare and clean PPE (personal protective equipment) after each tour
- Give presentations in front of large, diverse groups of people
- Prepare, update and fact-check tour materials
- Perform phone and email outreach to cultivate and expand tour guest base
- Record and report any unusual incidents or violation of safety guidelines