Effectively conveying ideas, warnings, needs and highly necessary messages is vital in any business, and in manufacturing in particular; it can be the difference between success or catastrophic failure. Being able to get the point across quickly and easily is something you should therefore always have at top of mind, not just to ensure good business processes, but also to uphold safety.
If you haven't reexamined your manufacturing company's approach to communication recently, now is the time to do so, and you should be on the lookout for issues arising from the following areas:
1) Make sure the people who need to know something are kept in the loop
First and foremost, you never want to have important stakeholders dealing with partial information, or being inadvertently kept out of the loop entirely, according to Easy Projects. For that reason, you must reinforce the need for your workers and managers to be far more proactive about making sure to consider everyone who needs to be receiving updates on any issue initially, so that no one is ever playing catch-up or missing out on vital messages.
2) Get a better view of the communication process
Along similar lines, you have to be able to go back and review what went wrong when someone was accidentally cycled out of receiving communiques they actually needed, Easy Projects advised. Being able to get a holistic look at every communication method, from email to texts and even in-person conversations, can help you identify potential weaknesses in your processes.
3) Get on the same page with each employee
Of course, not every worker under your roof will prefer to be told about business- or process-related issues in the same way and you need to accommodate preferences to make sure everyone remains on the same page, according to Beekeeper. For instance, if someone is always slow to respond to emails, you might need to loop them in via text message. Or if they prefer a face-to-face conversation, make sure other stakeholders are aware that discussion has taken place.
4) Train for better communication
When you're talking about any issue in manufacturing, training goes a long way — and that's certainly true when it comes to communication, Beekeeper said. When people have all the communications skills they need to meet company expectations, your entire organization will be set up for success.
5) Rely on multiple channels
Again, because each person may have their own preferences for how to communicate and get things done, it's important to have multiple communication methods available, according to Food Manufacturing. This requires some strategic investment, but it's likely to pay off significantly at the end of the process.
6) Don't institute tech just to do so
On the other hand, you shouldn't be trying out the latest and greatest tech every time it becomes available, Food Manufacturing noted. Make sure every communications-related investment you make is highly strategic and will meet needs that are not currently being met.
7) Always look for new and better ways to succeed
Finally, you should never rest on your laurels, even when you think you can't improve in-house communications, Food Manufacturing added. Consistently review your processes here, just as you would any other tasks your staff undertakes.