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Customer Support- Call Center

CUYAHOGA FALLS, OH

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Description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

This position requires minimum of 3 years in call center/ sales environment for consideration. 

Responsibilities:

  • Handle customer inquiries
  • Tracking orders
  • Customer follow up and check in
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Schedule: Monday to Friday 11am-8:30am / 8am-4:30pm (Order Entry)

 

Job Requirements

Whats in it for you?

  • Competitive Benefits Package including 401k
  • Paid Training
  • Referral Bonus
  • Free online courses through Penn Foster!

Call April at (330)592-7104 to schedule an interview.

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