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Customer Service Rep

Vandalia, OH

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We are looking for a customer service representative for a local manufacturing company.

Location: Vandalia, OH

Hours: 8:00 AM-5:00 PM

$ 13 per hour

Experience required

Job Requirements

  • Building and maintaining excellent customer relationships;
  • Responding to all customer inquiries and requests received via incoming phone calls, faxes, e-mails, Triad website and EDI per customer’s time constraint;
  • Providing limited technical assistance to customers (i.e., Part number identification & clarification, model code creation, customer print/drawing reading, BOM assembly creation, etc.);
  • Order entry (Manual, website, EDI, AutoOrder);
  • Quotation entry;
  • RMA entry;
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