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Customer Service Rep

Bloomington, IN

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Description

Are you a people person? 

ResourceMFG is looking for 

Customer Service Representatives 

Full Time 8-4:30, 8:30-5:00, 9-5:30, or 9:30-6:00

Part Time 7am-12pm or 12pm-5pm

Perks:

  • Weekly Pay
  • Pay Card or Direct Deposit
  • Health Care Benefits
  • Employee Discounts with multiple vendors
  • Free College Courses thru Penn Foster University

 

Purpose:

 

  • Assist customers in placing or canceling orders
  • Answering inquiries, resolving issues
  • Model number research 
  • Collecting and providing general data
  • Essential Duties: 

  • Maintain specified daily average of incoming calls received

  • process all orders received daily, cancel orders as received,

  • compile a weekly call summary sheet which includes an accurate account of call status for each day

                             

Job Requirements

  • Minimum of High School Diploma or GED
  • Customer Service Experiences Preferred 
  •  Basic Computer Skills 
  • Effective verbal communication
  • Conflict resolution skill 
Apply Now
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