Title: Customer Service Account Assistant
Location: Livonia, MI
Shift: 1st 8:30am-5pm
Seeking an experienced Customer Service Account Assistant to work within a manufacturing facility in Livonia, MI.
- Maintain, monitor and update daily shipments to ensure accurate quantities delivered.
- Assist in managing VMI reports for customer.
- Preparing invoices.
- Reconcile delivery reports.
- Answer multi-line phone, direct calls, take messages with appropriate phone etiquette and greet guest at the door.
- Order entry and contract review.
- Create and maintain shipping schedules and verify status of shipments.
- Schedule logistic pick-ups for shipments.
- Update and maintain shipping and purchase order logs.
- Assist in forecasting customer usages.
- Maintain and order office supplies.
- Fill, stock and order for vending machines in both plants.
- Assist with company luncheons, customer visits and vendor visits.
- Sort mail.
- Make coffee during the day.