Job Opening: Customer Service Rep
Description
Manufacturing company in Itasca is in need of Customer Service representatives.
Days: Monday thru Friday
Hours: 9:00am – 6:00pm
Pay: $20.00 Hr
What You Will Be Doing Day-to-Day:
- Manage new and existing customer accounts to assure accurate and timely delivery
- Serve as a liaison between the sales team and customers to enhance service experience
- Promote additional services to contribute to overall profit
- Review customer shipment queries and take immediate action to correct or solve issues that may occur
- Suggest improvements in procedures that will increase efficiency to reduce errors and better serve our customers
- Answering phones calls and emails in a timely and efficient matter in a face-paced environment
Requirements:
- High School/GED required
- 1-3 years of customer service experience
- Ability work and adapt in a high volume, fast paced work environment
- Proficiency with Microsoft Office (Word, Excel, Outlook)