Want to work for a company where you make a difference in peoples lives!
This is working for a medical manufacturing company located in the Southeast area of Jacksonville, that engineer and builds guides, implants, and medical devices for reconstructive purposes. Every part of their process is an integral part of supplying the necessary medical needs to save lives.
Job Title: Customer Service Representative (this is not a call center position)
Pay: $16.50 per hour
Shift: Monday - Friday 9am - 6pm
Provides assistance to company's customers and sales force to ensure that all requests received are processed accurately within the quickest possible turnaround time. Placing orders, checking availability, pricing, order updates. Handling specific account management to internal sales members in specific areas and then sharing external requests from one inbox. External including medical professional, suppliers, doctors. Full cycle account handling. Phones are 15% of the requests, the rest will be via email.
Training - week 1 is learning systems and processes to get the foundations of the position, week 2 phone shadowing. Moving forward it depends on individual needs. Training is 8am - 5pm Monday - Friday (Have to be okay with a 9am - 6pm shift as this position may move to this shift option. Looking for strong customer service skills that want to learn in a different environment!
After hiring criteria is met and onboarding process is completed a resume review and interview by the client is required to be considered for this role.
INTERESTED! APPLY TODAY for immediate consideration.
In person interviews will be held by invite only after reviewing your resume and application. We will follow up directly with any next steps to continue your consideration for the position. In branch onboarding and review of all hiring criteria must be met to qualify. A completed Remedy account does not guarantee hiring/offer.
Please note - an updated resume must be submitted in your application or emailed to our inbox to move forward. If you currently do not have one we can help! Email us "Resume Help". South Remedy email SOUTH@remedywfs.com.