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Description

Now Hiring! Inside Sales Lead 1st Shift 6am-3pm, 7am-4pm, 8am-5pm Pay $21.50

Jumpstart Your Career as An Inside Sales Lead

If you're looking to join a fast-growing company with room for growth, we have a great job for you. We are currently hiring an inside sales lead to work with a manufacturing plant in the area. Offering great pay and benefits, a safe work environment and the chance to learn new skills to help you get ahead in your career.  

Be a part of the ResourceMFG team, recognized for its highest commitment to employee safety!

“My primary reason for giving ResourceMFG a 10 it's just the way they take care of their employees.” ResourceMFG Associate, Patshiely

We Require Our Customers to Offer:

• Safe and clean work environment
• Employee focused workplace
• Safety programs and training

As a Employee of ResourceMFG We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

Job Responsibilities

• Answer Phones
• Manage visitors entering the facility through the front lobby
• Interact with Sales, exchange customer requirements, manager project pricing, discounts, timing, logistics, account terms, RMA's, Pull Ahead Requests, Order follow ups, Customer feedback complaints etc.
• Set up new accounts, run credit checks with references, establish customer payment terms, maintain account records, shipment methods, special shipping requirements, special invoicing requirements, terms and conditions, etc.
• Coordinate with Production Control, managing pricing, lead times, customer special requirements, parts identification, parts revisions, parts location and parts set up.
• Verify physical inventory of stock parts required for request for quotes and purchase orders.
• Establish current price and lead times for Customer Quotes and Purchase orders directly through the following methods: Retrieve Quotes from Vendors for pass through products, mark up and enter in MTM database. Direct Quotes through the Estimating Workflow for SO's (special products) Process through Engineering and or estimating set up new parts and maintaining pricing in MTM database.
• Set up new accounts, run credit checks, establish terms, set up shipment methods and contact, set up accounts payable contacts, review customer portals.
• Quotes validate part numbers and descriptions, verify stock, pricing and lead times, create part numbers in MTM, validate and enter all pertinent information from the customer RFQ to the Quote.
•  Process PAR (Pull Ahead Request), Distribute and maintain Urgent communications through Op's, customer, Production Control, Labeling, Machining, Assembly, Inspection and Shipping and Receiving.
• Create jobs and routers for cut offs, grooving, drilled holes, bored ID, turn down OD of plane bearings
• Create jobs for Rulon way strips Material
• Create jobs for rollers and roller components to be reoiled and assembled or pulled for shipping
• Create Material Certifications
• Create invoices and USMA certifications including tariff and country of origin validation for both foreign and domestic shipments
• Establish/Coordinate prepayment requirements with customers, shipping and receiving and accounts receivable 
• Process Order Follow ups, validate timing on order process
• RMA's, receive products where necessary, issue quotes, Processes PO's parts and returned and parts scrapped, issue credits if applicable, follow through with customers, close completed and expired RMA's
• Back up invoicing, process Invoices of shipped goods and services, distribute to customers via email and customer portals, Pricing discrepancies 
• Track and report Customer on time deliveries
• Track and report Customer feedback including customer complaints in the Quality Database
• Track and report New Customers, total sales orders, total sales dollars, order backlog for month end reporting

Job Requirements

• Minimum of 3 years customer service experience, ERP system experience, Inside sales experience and working in an order department environment
• Ability to handle a fast-paced office atmosphere
• Ability to effectively interact with internal and external associates
• Working knowledge of Microsoft Office suite, Proficiency a plus
• Customer focused, positive and professional attitude
• Excellent attention to detail and organizational skills to manage and prioritize multiple issues simultaneously 

Working for ResourceMFG If you’re looking for a job in manufacturing, ResourceMFG specializes in you! We are America’s largest staffing company with over 30 years in business, putting more than 24,000 people to work nationwide, each week. A company that treats you like family, we’re committed to providing equal opportunities to all, a healthy and safe work environment, fair pay and the tools to succeed and grow.