Job Posting

Job Information

Description

Now hiring Customer Service Supervisor!!

Payrate: $56,000 - 85,000

Schedule: Monday to Friday (hours will be discussed during interview) 

Interacting with customers, vendors, agents, account coordinators, clerks, or any necessary personnel to attain customer expected goals. 

• Interacts with operations, warehouse, sales, and quality departments to satisfy customer needs 
• Trains new employees 
• Establishes plans for employees to complete tasks 
• Assist with customer satisfaction reporting 
• Communicates needs to team / new products and services 
• Inventory Control- cycle counting 
• Ensure effective communication 

Job Requirements

Education

• High school diploma or GED
• Minimum of 2 years experience in office environment with customer service emphasis 
• 3 years of supervisor experience 
• Preferred logistics / transportation experience 

Qualifications 

• Ability to acquire TSA certification
• Speaking/reading/ writing in English 
• Excellent interpersonal skills 
• Ability to sit and work on a computer for 8+ hours per day 
• Ability to stand/walk for 8+ hours per day 
• Strong leadership/ supervisor skills 
• Ability to work independently or minimal direction 

Computer skills

• Proficiency with Microsoft applications; such as Word, Excel, Outlook 
• Experience with Inventory Management systems, Intelex is a plus 
• Ability to learn new programs and software