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ResourceMFG | Manufacturing Workforce Specialists

Job Information


Do you approach your work with an empathetic and community first attitude? Are you looking for a career that allows you to better the lives of others? We have the perfect position for you.

ResourceMFG in Kenosha is hiring for Experienced Intake Specialist for a Premier Non-Profit Organization located in Racine, WI. Apply today to join a fast-growing organization and reignite your passion for serving your local community.  

Pay: $17.00/hour with advancement opportunities

Shift: 8:30am-5:00pm Monday-Friday

Job Duties of the Customer Service Intake Specialist

  • Perform needs assessments and recommend action plans for new clients
  • Assess and advocate for incoming clients in need
  • Answer client and vendor questions regarding eligibility for Energy Assistance Programs
  • Verify or assist applicants in verification of documents 
  • Review forms and manage client cases
  • Respond to energy related emergencies and work with utility companies

Job Requirements

  • 1+ years of recent experience in Non-Profit, Case Manager, or Intake Specialist roles
  • Requires a compassionate and sensitive individual that maintains a professional attitude in assisting the public sector
  • Must be able to work independently and assure follow through of all dynamics of process
  • Requires strong customer service and computer skills, and prefer experience with supporting causes
  • Must have a HS diploma or equivalent
Apply Now