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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Want to work for a company where you make a difference in peoples lives!

This is working for a medical manufacturing company located in the Southeast area of Jacksonville, that engineer and builds guides and implants for children with birth defects and patients  with other medical needs. In their IPS (Individual Patient Solutions) departments they focus on medical devices that are made specific to each and every patient!

Job Title: Bill Only Specialist

Pay: $17 per hour

Shift: Monday - Friday 9am - 6pm 

9:30 - 6:30 once perm(will go 100% remote once temp/training period is over) 

Summary

Works directly with the sales reps but will get an occasional call from a customer. 90% of the role will be over email explaining complex billing issues to both internal and rarely some external contacts.

Minimum Requirements

Someone versed with call ques would be a plus – customer service in billing research and resolving discrepancies – excel creation with daily reviewing, and management. Experience with SAP is a plus

 

Benefits

  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)
  • Great benefits when you get on permanent with the company. (benefits and vacation!)

 

INTERESTED! APPLY TODAY! For a quicker review email your resume to charity.banks@remedywfs.com  with the position title for immediate consideration. Look forward to assisting with your search!  

Job Requirements

  • Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments
  • Work with appropriate departments/parties to resolve invoice discrepancies related to pricing, product, or shipping, or duplicate billings
  • Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
  • Maintain detailed account notes and follow-up information regarding billing/invoicing status
  • To resolve these billing discrepancies, the specialist will research backup, including billing notes, and purchase orders, analyze details to confirm billing accuracy, and effectively communicate any issues and follow up as needed
  • Possess intermediate to advanced level knowledge of Microsoft Office software applications
Apply Now