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ResourceMFG | Manufacturing Workforce Specialists

Job Information


As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues.

Monday – Friday | 12:00pm-8:30pm | $20/hr.

This role is NOT REMOTE.

Customer Service Representative Job Duties:

  • Bill shipments pursuant to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, date entry and billing.
  • Process over, short, and damaged freight and related documentation for customer resolution


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  • We accept WALK-INS, Monday - Friday 9:00am - 3:00pm
  • Weekly Pay
  • Temp-to-Hire positions

Job Requirements

Job Requirements:

  • 2 years of customer service experience
  • Strong computer typing and 10-key skills
  • Experienced with Microsoft Office
  • Availability to work a variety of shifts, including days, evenings, nights and weekends
  • Excellent verbal and written communication skills
  • Transportation experience is a PLUS
  • Ability to walk and or stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery.
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