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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Remedy is looking for a Service Repair Rep at a blinds and shutter company in South Jacksonville!

 

Pay: $16.50 (goes to $17.50 once converted to permanent)

Shift: Monday – Friday 8:30am – 5pm Training will take about 2 - 3 months.

 

Summary

Take repair calls and scheduling for all shutter, blinds, shades, verticals and retractable screens. Checking all incoming packing slips (products) are correct and then supply customer with confirmation calls.

 

Minimum Requirements

Customer service experience with handling difficult and escalated phone calls – background with service/warranty products preferred – knowledge of RGA (return goods authorization)/packaging slips (some warehouse experience would be helpful

 

Benefits

  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)

 

INTERESTED! APPLY TODAY! For a quicker review email your resume to charity.banks@remedywfs.com  with the position title for immediate consideration. Look forward to assisting with your search!

Job Requirements

  • Position starts in the showroom and will involve learning all of the products that are being manufactured and also on the products that they source.
  • Answer incoming calls regarding customer products that need repairing. 
  • Internal communication to resolve customer questions and schedule repair with the correct product.
  • Spend time in each department to learn which parts are pulled from where and who to ask for in specific situations.
  • Clerical/admin functions such as filling, paperwork, recording orders, and emailing.
  • Also with eventually include taking all motorization repairs.
  • Pull orders and inventory for installers.
Apply Now