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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

 

Optics Manufacturing company is looking to fill a Customer Service Role:

$22-27 full time hours 8am to 5pm

DUTIES AND RESPONSIBILITIES

  • Respond to and qualify incoming customer inquiries
  • Identify customer target price
  • Understand customers’ needs and requirements
  • Prepare and submit quotes to customers
  • Follow up of all open quotes to secure new business
  • Obtain customer forecasts and secure purchase orders accordingly
  • Enter target customer sales activity in CRM
  • Serve as contact person for assigned target accounts (travel may be required once per quarter, consisting of only a few days each occurrence).
  • Review quote requests with customers to ensure specifications and tolerances are complete
  • Work to achieve department quarterly new order and sales goals

Job Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

  • Proficiency in Microsoft Office and ERP System (strong excel knowledge is a plus)
  • Perform basic mathematical calculations
  • Ability to learn, read, interpret drawings
  • Ability to learn, read, interpret and understand inventory catalog descriptions, part numbers, technical specifications, computer reports, computerized spreadsheet formulas
  • Demonstrate and practice a detail-oriented approach to analyzing and problem-solving customer issues
  • Ability to maintain flexibility
  • Ability to work and collaborate within a multifunctional team environment
  • Strong prioritization and organization skills
Apply Now