We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working in a fast-paced manufacturing environment. This customer service representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This CSR will also work closely with the Production Scheduler to determine new ship dates for Customers.Problem-solving comes naturally to this customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards,respond efficiently to customer inquiries and maintain high customer satisfaction.