Job Posting

Job Information

Description

A Billing Analyst is responsible for timely and accurate customer invoicing, credit and collections of accounts receivable.

JOB FUNCTIONS

• Maintain customer master to ensure accurate contact information and billing settings.
• Review shipped not invoiced orders and resolve exceptions to allow invoicing.
• Invoice complete orders and send to customers.
• Assist customers with account questions and problems.
• Take in-house customer invoice payments of cash, checks and credit cards.
• Send out monthly statements to customers.
• Follow up with customers on past due invoices and returned/failed payments.
• Issues credit memos to customers.
• Resolve customer discrepancies in a professional manner.
• Maintain an open line of communication with the AR Supervisor, Area AR Manager, CRRs, and Sales in resolving issues with Customer Credit/ Past Due Invoices and other related A/R issues.
• Support other team members with other duties as assigned.

COMPETENCIES

• Analytical aptitude.
• Excellent problem-solving ability.
• Strong verbal and written communication skills.
• Outstanding attention to detail; organized and thorough.
• Professional attitude and demeanor.
• Responsible with a strong work ethic.

EDUCATION AND EXPERIENCE

• Minimum of 3 years’ experience and/or training in an AR role preferred.

• Strong Excel skills, including formulas.

Job Requirements

A Billing Analyst is responsible for timely and accurate customer invoicing, credit and collections of accounts receivable.

JOB FUNCTIONS

• Maintain customer master to ensure accurate contact information and billing settings.
• Review shipped not invoiced orders and resolve exceptions to allow invoicing.
• Invoice complete orders and send to customers.
• Assist customers with account questions and problems.
• Take in-house customer invoice payments of cash, checks and credit cards.
• Send out monthly statements to customers.
• Follow up with customers on past due invoices and returned/failed payments.
• Issues credit memos to customers.
• Resolve customer discrepancies in a professional manner.
• Maintain an open line of communication with the AR Supervisor, Area AR Manager, CRRs, and Sales in resolving issues with Customer Credit/ Past Due Invoices and other related A/R issues.
• Support other team members with other duties as assigned.

COMPETENCIES

• Analytical aptitude.
• Excellent problem-solving ability.
• Strong verbal and written communication skills.
• Outstanding attention to detail; organized and thorough.
• Professional attitude and demeanor.
• Responsible with a strong work ethic.

EDUCATION AND EXPERIENCE

• Minimum of 3 years’ experience and/or training in an AR role preferred.

• Strong Excel skills, including formulas.