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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

A Billing Analyst is responsible for timely and accurate customer invoicing, credit and collections of accounts receivable.

 

JOB FUNCTIONS

  • Maintain customer master to ensure accurate contact information and billing settings.
  • Review shipped not invoiced orders and resolve exceptions to allow invoicing.
  • Invoice complete orders and send to customers.
  • Assist customers with account questions and problems.
  • Take in-house customer invoice payments of cash, checks and credit cards.
  • Send out monthly statements to customers.
  • Follow up with customers on past due invoices and returned/failed payments.
  • Issues credit memos to customers.
  • Resolve customer discrepancies in a professional manner.
  • Maintain an open line of communication with the AR Supervisor, Area AR Manager, CRRs, and Sales in resolving issues with Customer Credit/ Past Due Invoices and other related A/R issues.
  • Support other team members with other duties as assigned.

 

COMPETENCIES

  • Analytical aptitude.
  • Excellent problem-solving ability.
  • Strong verbal and written communication skills.
  • Outstanding attention to detail; organized and thorough.
  • Professional attitude and demeanor.
  • Responsible with a strong work ethic.

 

 

EDUCATION AND EXPERIENCE

  • Minimum of 3 years’ experience and/or training in an AR role preferred.
  • Strong Excel skills, including formulas.

Job Requirements

A Billing Analyst is responsible for timely and accurate customer invoicing, credit and collections of accounts receivable.

 

JOB FUNCTIONS

  • Maintain customer master to ensure accurate contact information and billing settings.
  • Review shipped not invoiced orders and resolve exceptions to allow invoicing.
  • Invoice complete orders and send to customers.
  • Assist customers with account questions and problems.
  • Take in-house customer invoice payments of cash, checks and credit cards.
  • Send out monthly statements to customers.
  • Follow up with customers on past due invoices and returned/failed payments.
  • Issues credit memos to customers.
  • Resolve customer discrepancies in a professional manner.
  • Maintain an open line of communication with the AR Supervisor, Area AR Manager, CRRs, and Sales in resolving issues with Customer Credit/ Past Due Invoices and other related A/R issues.
  • Support other team members with other duties as assigned.

 

COMPETENCIES

  • Analytical aptitude.
  • Excellent problem-solving ability.
  • Strong verbal and written communication skills.
  • Outstanding attention to detail; organized and thorough.
  • Professional attitude and demeanor.
  • Responsible with a strong work ethic.

 

 

EDUCATION AND EXPERIENCE

  • Minimum of 3 years’ experience and/or training in an AR role preferred.
  • Strong Excel skills, including formulas.
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