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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

ResourceMFG has a great opportunity for a Customer Service Manager within a aerospace company in Simi Valley, CA. 

Pay: DOE

Hours: 7am - 4:30pm

Monday to Friday

Temp to hire or Direct Hire Opportunity

Principal Duties & Responsibilities:

  • Supervise staff of Contract Administrators responsible for purchase order entry, quotation coordination and submittal, backlog alignment and customer communication
  • Responsible for the conduct of all contract liaison before, during and after contract duration. 
  • Develop and administer contract administration policies, systems, procedures, and methods. 
  • Manage and coordinate contract administration activities to ensure that contractual obligations are maintained in a manner which ensures good customer relations while representing the interest of the company. 
  • Advise management of contract obligations, deficiencies, commitments, and performance. 
  • Provide interpretation of terms and conditions of contractual obligations. 
  • Coordinate pre-award negotiations between company and customer. 
  • Analyze impact of modifications and revisions and prepares company recommendations. 
  • Supervise the conduct of special studies, investigations or analyses and provide for the preparation of reports and recommendations as required.
  • Maintain an awareness of current statutory requirements influencing contract development and administration. 
  • Guide, set policies and procedures to meet the company obligations as required by ITAR
  • Perform all duties in regard to exporting company’s products outside the US

Desirable Working Knowledge or Skills:

  • ERP system knowledge.  Use of Epicor is beneficial
  • Ability to negotiate all terms of a contract and to assure that contractual obligations are met.
  • Good customer relation skills. 
  • Understands and has worked in an export compliance environment.
  • Moderate to Expert in various Microsoft applications
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