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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

work schedule: Monday -Friday 11am -8pm

• Act as first point of contact for vendors and client contacts for all employee issues

• Educates client on guidelines and sets expectations for the handling of any employee issues • Ensures all employee issues are handled appropriately and in a timely fashion

• Coordinates resolution of the all-workforce issues with vendors and client partners and understands risk areas for all parties • Delivers client customized new hire orientations

• Collects and reviews all required work related onboarding documents for each employee prior to start

• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)

• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program

• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments • Processes payroll and tracks attendance, wage, and hour compliance Qualifications, Education, & Experience:

 

Job Requirements

• Hands-on experience in a logistics or manufacturing environment

• Experience in a customer service role responsible for client communication

• Data management experience

• HR experience is preferred

• Familiarity with a heavy process-oriented environment

• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment

• Able to understand client goals and how they measure success

• Able to work independently and with a team

•Practical experience and comfort with using Microsoft Office products

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