Job Posting

Job Information

Description

On-Our office in Glendora is hiring direct for a staffing Performance Manager. 

This is a salaried position that offers: 

• Bonuses
• 401 K
• Medical
• Vision
• Dental 
• PTO, Sick time and Covid Pay 

Job summary:

The On-Site Recruiting Manager is responsible for the day to day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at the site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Job Functions:

• Manages candidate inventory by recruiting, screening, interviewing daily
• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work
• Audits onboarding requirements and confirms new hire start requirements are met
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions
• Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency
• Handles worker’s comp claims and documents unemployment
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments
• Initiates and completes client relationship mapping as needed
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software)
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations
• Conducts employee performance reviews and assigns and ends associate assignments

Job Requirements

• Must have 3-5 years of experience in a customer service role responsible for multi-level client communication
• Must have at least 2 years of recent experience with recruitment, resume searching and job posting 
• Must be computer literate and posses experience  with using Microsoft Office products, specifically Excel and outlook
• Experience using CRM, Power BI, time/attendance software and payroll
• Must be bilingual in English and Spanish
• Must be able to lead, organize and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers