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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Exciting customer service representative Position in North Charlotte on 1st shift, seeking an experienced customer service representative in a manufacturing environment. 

 

  • Pay: $16hr
  • 1st shift:  7:00am-3:30pm
  • Great Employee Culture 
  • Stable work - temp to hire 

Set up your interview with the hiring manager through your online application 

Job Description:


Essential Duties and Responsibilities

• Verify part numbers, quantities and locations.
• Reconcile and verify previous day’s variances. Investigate and research the cause factors for variances.
• Run exception reports using ERP system and communicate to department management and Finance
• Strong attention to detail and accuracy
• Demonstrated safety orientation and compliance mindset
• Demonstrated pattern of reliability and dependability as related to attendance and work assignments
• Strong interpersonal, teamwork, and collaborative skills
• Positive “can do” attitude with a demonstrated willingness to listen and learn
• Demonstrated continuous improvement mindset. Exposure to lean manufacturing principles is a plus.
• Willingness to be flexible and adapt to changes in internal processes, delays or unexpected events.


• Strong work ethic, including the ability to be self-directed and self-motivated while taking initiative with projects and tasks.
• Basic proficiency with computers, including the ability to accurately enter and search for data
• Proficient in English language skills, including effective verbal and written communication
• Demonstrated pattern of reliability and dependability as related to attendance and work assignments
• Willingness and ability to work occasional extended hours, including overtime and weekends based on business needs.

Job Requirements

• Customer Service 

• supplying employees with proper gear, supplies, etc 

• Inputting information into computer 

• Fluent with typing, attention to detail 

 

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