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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Want to work for a company where you make a difference in peoples lives!

 

This is working for a medical manufacturing company located in the Southeast area of Jacksonville, that engineer and builds guides and implants for children with birth defects and patients recovering from car accidents for reconstructive purposes where they focus on medical devices that are made specific to each and every patient!

 

Job Title: Collections Specialist 

Pay: $16.50 per hour

Shift: Monday - Friday 9am - 6pm 

 

Summary

Responsible for collections activities in the office to include reviewing and analyzing accounts and collecting overdue balances. Strong written and communication skills, intermediate or advanced level of knowledge of Microsoft Office software applications, the ability to complete tasks in a timely manner, and someone who can provide friendly customer service. Candidates who have had previous front office experience have excelled at this position.

 

Benefits

  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)
  • Great benefits when you get on permanent with the company. (benefits and vacation!)

 

 

INTERESTED! APPLY TODAY for immediate consideration! Call 904.399.4171 to schedule your interview! If you have already interviewed with our South Remedy office text us directly at 904.399.4171 with the position title along with your first and last name!

Job Requirements

  • Run and review customer aging on a weekly basis and address delinquencies
  • Outbound calls to accounts with past due balances to determine reason for nonpayment
  • Maintain detailed account notes and follow up information regarding collection calls and status
  • Make suggestions to improve processes that allow customers to pay invoices within terms
  • Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments
  • Input customer credit card payments/refunds into the system
  • Resolve customer short payments by determining if credits or repayments are required 
  • Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings
  • Identify unapplied cash payments and submit requests to match up payments and invoices accurately 
  • Request tax exemption certificates and ensure accounts maintain current exemption status
  • Assist in managing shared mailbox with incoming customer requests
  • Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances
  • Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues
  • Prior Accounting experience or equivalent combination of education and experience
  • Ability to work effectively with all levels of internal and external associates/customers/colleagues
  • Ability to develop and maintain collaborative relationships with all levels within the organization
  • Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
  • Ability to manage multiple priorities
Apply Now