Job Information Description Customer Service Representative Needed for Immediate Opening in Kent Monday -Friday|8:00am-5:00pm|$21/hourly. Customer Service Representative Key Responsibilities: Maintain a positive and respectful work environment with co-workers, customers, vendors, and managers Communicate effectively via phone/email with internal and external points of contact Responsible for monitoring customer satisfaction levels and internal KPI requirements Order/Purchase Order Entry, evaluating accurate pricing, documentation, and detailed record accounts Updating and maintaining records of all orders, payments, and received stock Authorizing payments and maintaining receipts, records, and inventories Maintain accurate transaction records: Processing, printing, and posting EOB reports Organize files in chronological, alphabetical, and numerical order Responsible for learning procedural, policy, and system enhancements and adapting to changes as they occur Responsible for quality assurance/audit of work duties Additional duties as assigned Why wait, APPLY NOW! Job Requirements Customer Service Representative Qualifications: The preferred candidate will have 3+ years of experience in a customer service, purchasing, or customer-facing role High school diploma/GED or equivalent on the job training Associate/bachelor’s degree is a plus Proficient in Microsoft Office (Project, Word, Excel, Outlook, and Access) Experience with ERP and/or Unix (Preferred) 10 Key proficiencies required Excellent verbal and written communications skills Excellent interpersonal skills Strong analytical skills to extract data, draw conclusions, and work strategically with other departments Ability to work in an environment with rapidly changing priorities Ability to organize a daily workload by priorities Keen eye for detail and time management Apply Now