Toyota Tour Guides serve to advance the mission of Toyota’s Experience Center and manufacturing facility by conducting guided tours of the Toyota plant for visitors of all ages. Utilizing the techniques of dialogue, inquiry and storytelling, guides will educate visitors about Toyota’s core values, employment opportunities, community initiatives and the company’s vision for the future of mobility. In this role, Tour Guides will be required to both narrate scripted tours and drive electric trams in a high-paced manufacturing environment with moving automated guided vehicles (AGVs) and industrial equipment is required. Tour Guides must be enthusiastic, cheerful and willing to learn. Successful guides will have an interest in working with people, especially students, and be willing to become actively involved in the programs of the Experience Center. Experience or education in customer service and automotive manufacturing can be helpful, although not required.
Responsibilities include but are not limited to: