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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Remedy is looking for a Inventory Account Clerk at a tech manufacturing company in South Jacksonville!

 

Pay: $15 - $18 per hour

Shift: Monday - Friday 9am - 6pm 

 

Summary

The RMA Account Clerk is responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service (return merchandise authorization).

 

 

Benefits

  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee)

 

INTERESTED! APPLY TODAY for immediate consideration! Call 904.399.4171 to schedule your interview! If you have already interviewed with our South Remedy office text us directly at 904.399.4171 with the position title along with your first and last name!

Job Requirements

  •  Tracking accounts for Point of Sale (POS) terminals shipped by customers for service.
  • Answering customer calls and responding to e-mails throughout the RMA process.
  • Prioritizing RMAs for repair by shop technicians.
  • Maintaining inventory integrity through attention to detail and regularly performed audits.
  • Perform warranty status verifications of terminals.
  • Draft invoices to charge for out-of-warranty repairs.
  • Coordinate with Repair Department to facilitate unit service.
  • Coordinating return shipping of repaired units.
  • Maintaining high levels of ethical standards to protect customer data and property.
  • Ability to adapt to changes in workflow and shifts in priority.
  • 1-year customer service experience preferred.
  • MS Office suite familiarity
  • Windows OS familiarity
  • Customer support experience preferred.
  • Inventory control experience preferred.
Apply Now