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ResourceMFG | Manufacturing Workforce Specialists

Job Information


Junior Sales Representative Needed in Westlake Village!


Pay: $45K

Hours: 8:00 am - 5:00 pm

Schedule: Monday - Friday

Temporary to Hire - Immediately Needed


Job Description:

We are looking for a Junior Sales Representative who is a highly motivated individual with clerical experience and a passion for learning how to connect with current and future customers over the phone to make sales.


Job Responsibilities:

  • Perform general office duties such as answering phones, copying, scanning, filing, shredding
  • Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
  • Data Entry - enter customer orders received by phone, email, and fax into Dynamics / Netsuite database with a high level of accuracy
  • Set up new customers into the system (Dynamics / NetSuite)
  • Calling new and existing customers to explain our products and create sales and long-lasting client relationships
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Answer incoming customer calls and ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
  • Prepare reports, memos, letters, approvals, and other documents, using company software
  • Other duties as assigned

Job Requirements

  • Minimum of 2-3 years of administrative or customer service experience
  • Excellent verbal communication and telephone skills
  • Fast learner – will need to learn about our pharmaceutical products and how they work
  • Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Experience with Dynamics or NetSuite a plus
  • Good understanding of office management and marketing principles
  • Must be comfortable making cold calls and able to deliver excellent customer service over the phone
  • Must be professional and prompt with the ability to multi-task and switch gears with limited noticed
  • Must be able to work with minimum supervision
  • Must be able to interface well with customers and other employees
  • Fluency with Dynamics, NetSuite or similar systems a plus.
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