Skip to main content
Questions?  1-877-404-8449
ResourceMFG | Manufacturing Workforce Specialists

Job Information


Remedy is looking for a Collections Specialist at a medical manufacturing company in South Jacksonville!


Pay: $16.50 per hour

Shift: Monday - Friday 8:30am - 3:30pm



Responsible for collections activities in the office to include reviewing and analyzing accounts and collecting overdue balances.




  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)


INTERESTED! APPLY TODAY for immediate consideration! Call 904.399.4171 to schedule your interview! If you have already interviewed with our South Remedy office text us directly at 904.399.4171 with the position title along with your first and last name!

Job Requirements

  • Run and review customer aging on a weekly basis and address delinquencies
  • Outbound calls to accounts with past due balances to determine reason for nonpayment
  • Maintain detailed account notes and follow up information regarding collection calls and status
  • Make suggestions to improve processes that allow customers to pay invoices within terms
  • Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments
  • Input customer credit card payments/refunds into the system
  • Resolve customer short payments by determining if credits or repayments are required
  • Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings
  • Identify unapplied cash payments and submit requests to match up payments and invoices accurately
  • Request tax exemption certificates and ensure accounts maintain current exemption status
  • Assist in managing shared mailbox with incoming customer requests
  • Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances
  • Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues
Apply Now