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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

ResourceMFG has an 11-month Computer Service Technician assignment available. This assignment is located on the SE side of town near Valencia and Kolb.

The Production and Service Center (P&SC) sells and repairs irrigation central control parts for domestic and international Rain Bird customers.  The P&SC fulfills warranty/replacement orders submitted against current Global Service Plan (GSP) service agreements.  The P&SC also configures and ships desktop computer and tablet systems for new service plan sales.

POSITION RESPONSIBILITIES:

  • Provide operational support for the GSP Group in the Production and Service Center.
  • Build, repair and ship computers, electronics and other related items.
  • Process incoming shipments.  Clean and test returned computers and electronics for proper operation.
  • Provide technical support through phone and email communication with customers.
  • Provide parts, availability, shipping, and pricing info to customers.
  • Track, report, and follow up on product and technical issues.
  • Process and fulfill orders received through online and email channels.
  • Work in a warehouse environment where routine lifting of packages weighing 20-65lbs may be required.
  • Assist with order tracking and billing.

 

Job Requirements

  • Strong computer skills (both hardware and software) and electronics knowledge a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced team environment.
  • Associates degree or relevant work experience.
  • Experience with MS Office suite

 

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