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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Immediately hiring a Customer Service Representative to join our Corporate Massillon team!  

Salary based on experience. 

Customer Service Duties:

• Customer support to ensure prompt and accurate answers to their questions
• Manage orders received by phone or email until the point of shipment
• Ensure orders are shipped on time and in full
• Track orders after shipment for discrepancies and notify the customer
• Investigate complaints and collaborate with appropriate departments to resolve
• Reviews aging inventory and determines disposition
• Support to sales and management through information reporting
• Provides deduction resolution support with Sales and Account Receivables

Benefits:

  • Benefits and 401k available day one! 
  • Referral bonus
  • Weekly Pay, Direct Deposit options

Job Requirements

Call Center, Customer Service, Data Entry, or Sales experience is a plus! Bachelors in Business or related field required. 

Apply today! 

Apply Now