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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Remedy is looking for a RMA Clerk at a technology company in South Jacksonville!

 

Pay: $15 per hour to start (pay increase potential after 90 day review)

Shift: Monday - Friday 9am - 6pm 

 

Summary

The RMA Account Clerk is responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service.

 

 

Benefits

  • Weekly Pay
  • Temp to Hire Opportunity
  • Free Online Courses with Penn Foster
  • Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)

 

INTERESTED! APPLY TODAY for immediate consideration! Call 904.399.4171 to schedule your interview! If you have already interviewed with our South Remedy office text us directly at 904.399.4171 with the position title along with your first and last name! 

Job Requirements

  • Must have excellent Excel skills. Inventory, Shipping, Parts, Invoicing are all done through Excel. 
  • Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service.
  • Answering customer calls and responding to e-mails throughout the RMA process.\
  • Prioritizing RMAs for repair by shop technicians.
  • Maintaining inventory integrity through attention to detail and regularly performed audits.
  • Perform warranty status verifications of terminals.
  • Draft invoices to charge for out-of-warranty repairs.
  • Coordinate with Repair Department to facilitate unit service.
  • Coordinating return shipping of repaired units.
  • Maintaining high levels of ethical standards to protect customer data and property.
Apply Now