Skip to main content
Questions?  1-877-404-8449
ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Customer service reps needed in Booneville

$15/hr

Temp to hire 

Resume required

Email to RMFG-TupeloMS@resourcemfg.com

ATTN:CSR

Hour will vary between 7a-7p, M-F, *will be an 8 hour shift within those 12 hours

Some Saturdays potentially required

 Duties and Responsibilities include but are not limited to the following:

  • Handle incoming customer contacts including calls, emails and chats with expedience and proficiency within the company standard.
  • Enter service orders including new customer set up with accuracy and proficiency.
  • Provide all pertinent information regarding service orders including resolution follow up to service technicians, customers or sales representatives as needed.
  • Maintain current and accurate customer profiles and/or service maintenance notes.
  • Develop a strong knowledge of products, policies, procedures and systems.
  • Proactively promotes products, services and company's value proposition to customers.
  • Maintains high activity level with current customers and prospects on a daily basis via telephone and email, and other modes of communication as appropriate.

#rmfgindeed 

 

 

 

 

 

 

 #rmfgindeed

Job Requirements

Requirements:

Admin related work

Able to multi task

Oral and written skills for email and phone

Computer literate with a medium level or higher skill set with Excel

Ability to research, assess and determine next steps

Problem Solving

Priority setting / Time management

Adaptability

High school diploma

Apply Now