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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Established company located in Tustin CA, has a full time Customer Service position available for the right person. Candidates must have excellent communication skills and telephone etiquette. Applicants must also be proficient with a computer, providing accurate and precise data entry and be comfortable working in a fast paced environment.

Responsibilities:

  • Process orders as they arrive and communicate with customers on order status.
  • Process paperwork for production based on orders.
  • Report directly to Office Manager and fulfill any clerical tasks requested.
  • Answer incoming calls in a timely, friendly, and professional manner
  • Provide warehouse personnel with appropriate shipping documents to fulfill orders.
  • Learn and be able to talk with clients about our products
  • Assisting the A/R department with entering of invoices
  • Assisting all departments with maintaining and organizing of paperwork
  • Assisting with Bill Payments
  • Assisting Payroll

Job Requirements

Qualifications

  • Minimum of two years in Customer Service
  • Computer proficient 
  • Must be self-motivated with good written and verbal communication skills.
  • Must conduct oneself in a professional manner and have strong attention to detail.
  • Strive to respect and facilitate teamwork within all departments.
  • Friendly with high energy and the willingness to go above and beyond.
  • Willing to multi-task and a strong organization and confidentiality skill.
  • Bilingual is a plus!
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