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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

Customer Service Associate needed in the Milwaukee, WI Area 

Schedule: Monday - Friday 

Hours: 7 am to 3:30 pm (flexible with the hours)

Pay: $16/hr.

 

Customer Service Associate Job Description: 

  • Develops and maintains strong value and relationships with customers
  • Enters Purchase Orders in a timely manner
  • Checks all Purchase Order’s for errors and makes corrections as needed
  • Monitors orders in production to ensure customer due date is met
  • Answer’s customer calls and aids in directing them to the correct individual
  • Assists in updating quotes as necessary
  • Assures forecast stocking requirements are met per customer and company agreements
  • Assists customers with daily hot list, including providing tracking information, date of arrival and or current status in production

Customer Service Associate Perks: 

Weekly pay, direct deposit, medical, dental and Vision 

 

#rmfgindeed

 

Job Requirements

Customer Service Job Requirements:

  • Must have a minimum of 2-4 years of customer service experience in a manufacturing environment
  • Must have the ability to work in a fast-paced environment, adapt to changing priorities, meet deadlines, multitask effectively and work well under pressure
  • Must be able to set up and maintain Bill of Material’s
  • Must be able to demonstrate knowledge and experience working with a resource planning (ERP) system and ISO-9001 quality system
  • Computer Experience (Word, Excel and Power Point)
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