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ResourceMFG | Manufacturing Workforce Specialists

Job Information

Description

A company located in Azusa is in need of an E- Commerce Order processor.

Schedule & Pay Rate:
Monday-Friday
7:00A-4:00PM
$17.00 DOE


Responsibilities:

  • Process new orders
  • Enter customer details into company data base software
  • Maintain detailed communication with customer via email throughout entire process
  • Provide support and assistance for RMA processing
  • Handle all Web and Phone Orders from start to finish by comparing information from online shopping site and CRM
  • Make any needed changes to ensure smooth processing of the order
  • Email customers through online store with shipment eta for all sales orders within 4 hours of order placement
  • Invoice parts to customers as appropriate; invoice and distribute parts to Will Call customers.

 

Job Requirements

  • Minimum of two years experience in an order entry/data entry or customer service environment
  • Experience with UPS, Federal Express or other freight carrier experience
  • Must have ability to operate all office equipment, specifically 10-key by touch.
  • Ability to read, analyze, and interpret inter-company reports and procedures
  • Ability to write clearly, and accurately, and read and interpret written information and instructions.
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