Job Detail

Job Information

Order Planner

Temp to Hire

$13/hr

Please forward resume to RMFG-TupeloMS@resourcemfg.com ATTN:Order Planner

Summary: Responsible for routing all outbound freight to assure receipt and delivery as required by schedule and urgency of commitment.

Principle Duties, Responsibilities, and Authority

Develops and maintains a positive business relationship with all customers when communicating the scheduling of appointments and solving of problems when they arise.
Responsible to ensure that customer routing requirements are being adhered to, ensuring open relationship between ACCO Brands and our customers.
Partner with the associates on the shipping floor to ensure customer requirements are being met and orders are being executed in a timely manner.
Maintain accurate up to date statistical and logistics information on each account.
Tender shipments to LTL and TL carriers and monitor TL carrier acceptance of shipment tenders in a timely manner.
Responsible for communicating any problems associated with customers’ accounts to lead dispatcher and/or customer service
Review orders and calls ahead to schedule appointments.
Combines orders to make a full load and puts data into the computer.
Performs other related duties as may be required.

Coordinate with Corporate Transportation to obtain freight rates for unrated shipping lanes.
Maintain daily outbound shipment schedule and follow up with carriers not arriving for scheduled appointments.

Develop a strong working knowledge of company products, policies, procedures to assure customer satisfaction
Report all issues, potential issues, customer satisfaction requests and improvement suggestions upwards through leadership team
Meet or exceed individual, department and company goals

#rmfgindeed

Minimum Requirements: Knowledge, Skills, Abilities:

High school diploma or GED required
2+ years’ experience with order planning and scheduling of customer freight required

Ability to work in a team environment (multiple people working towards same/similar goal) required
Strong working knowledge of PC/Computer Systems including but not limited to Windows and Microsoft Office and Internet required
Strong verbal skills and written communication skills required
Demonstrate professionalism and dependability required
Ability to multi-task and prioritize work required
Ability to work independently and with little supervision preferred
Working knowledge of user systems Oracle, Access, SAP, SAPTM and AS400 preferred

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