Do you want to utilize your exceptional customer service abilities in a challenging, client-facing role?
We are seeking a motivation driven Client Staffing Manager to join our ResourceMFG team located in Owensboro, KY! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for!
EmployBridge is a place where your career and passion come together.
The Manager, Strategic Accounts is fully accountable for the long-term evolution of the client’s staffing operations including the overall direction and operational management of all business activities. This role is responsible for the day to day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. This role oversees employee relations at the site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value- added services to support changing client needs through daily recruitment/fulfilment activities, and measurements against established KPIs. This role is responsible for day-to-day management of colleague performance to include coaching and development of the client staffing team to ensure all service levels and performance metrics are met.