As a Technical Support Representative, you will provide excellent customer service to dealers, sales representatives, and consumers via phone, email, live chat and social media, as well as provide diagnostic advice to resolve technical product issues, order entry, and recommendations on product selection, and maintain accurate and up-to-date records on communications through computer applications.
Remote/work from home options available. Part time schedule options as well.
EDUCATION AND EXPERIENCE REQUIRED
Education: High school diploma or equivalent. Experience: Typically requires a minimum of 1 year of experience in a technical customer support role and 2 years of overall customer service experience.
KNOWLEDGE, SKILLS AND ABILITIES