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ResourceMFG | Manufacturing Workforce Specialists
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Strategic Workforce Partnership Improves Bottom Line

Recruiting Employee Retention
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The Client

A leading bakery manufacturer and distributor, with a 24/7 operation that requires up to 650 employees to produce on average 35,000 cases of bread daily. 

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The Need

  • Headcount visibility into contingent and full-time hourly workforce was lacking, creating performance lags, inaccurate budget allocations and inefficient labor utilization. 
  • Recruiting was challenging in the client’s competitive local market, exacerbated by COVID-19 and unexpected organizational growth.
  • Retaining a workforce that met this client’s high standards was especially difficult, as qualified workers left for competing employers. 
  • Prior to our partnership, the manufacturer had little data reporting and visibility into its contingent workforce as a business lever.
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The Solution

The VIP+ team worked with the client on these solutions:

  1. Headcount Visibility and Planning

    To improve staff utilization, The VIP+ team established an online order requisition system that allowed supervisors to easily communicate their known staffing needs. They also developed a “rotating” on-call list for unplanned absences, along with installing time-keeping equipment on the floor for workers to clock in and out when they transitioned from one line to another. Finally, they created a cross-training strategy to ensure workers were placed in positions suited to their skill sets.

  2. Order Fulfillment

    To keep our client one step ahead of competitors, the VIP+ team analyzed local labor supply and demand, competitive wages and benefits in real-time as well as reporting on all recruitment sources, which included database networking, grassroots and community outreach, job fairs, associate referrals, social media campaigns and optimized job board advertising. Finally, they standardized processes for requisition, fulfillment and onboarding, managed across all sub-contracted partners.

  3. Selection and Retention

    To enhance employee engagement, the VIP+ team created new hire orientation that included purpose training, engaging workers in the client culture as well as produced a customized orientation video that showcased the client’s leaders, vision and culture. They also incorporated client supervisors into an ambassadorship program, enhancing the orientation experience along with providing ongoing performance coaching and feedback sessions, emphasizing pathways to direct employment opportunities. Finally, the team instilled recognition, team building and communication to ensure a strong sense of belonging.

  4. Measurement and Reporting

    The VIP+ program created measurable controls on cost and quality, transitioning contingent labor management from an administrative burden to a competitive advantage.

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The Outcome

After implementing the solutions, the client saw these outcomes:

  1. Headcount Visibility and Planning

    100% real-time visibility into the distribution of workforce needs across shifts and departments. Reduced overtime cost by $90,581 in the first six months following solution implementation. 100% achievement accurate budget allocation by department.

  2. Order Fulfillment

    100% order fulfillment.

  3. Selection and Retention

    54% reduction in replacement requisitions. $107,035 saved by reducing turnover 13% in first 6 months following solution implementation.

  4. Measurement and Reporting

    Delivered customized workforce data reporting, allowing the client to understand the comparative value of recruiting sources and tactics, improve labor utilization, support safety compliance, identify high-performing contingent workers for potential full-time employment, and measure the effectiveness of staffing sub-contractors.

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ResourceMFG is the first and largest national staffing company specializing in manufacturing, working alongside top plants and facilities to provide jobs in production, quality, maintenance, supervision and all levels of management.